Just The One’s You Want To Keep
Keeping customers through effective biological solutions. I remember as a child, a sign at the dentist’s office that said “You don’t have to floss all your teeth, just the one’s you want to keep”. It reminds me of the biological business. In today’s economy, every...
Fascination with Domination
What’s all the fascination with domination? I have heard a lot of folks lately trying to dominate wastewater with our microbes. I would say I have had at least 5 questions about it this month alone. We even had a customer whose customer tried to plate their waste and...
Stabilize Before You Commercialize
One of the hardest things to do in this business is to tell a customer that the great liquid product idea they are so excited about is at least 3-6 months away from commercialization. Nothing deflates them faster and I don’t enjoy sharing the news, but it has to be...